Terms and Conditions | WinCraft

1. Introduction
These Terms and Conditions (T&Cs) govern the use of casino services available on the win-craft-casino.com website. The platform is operated by Casiworx N.V., a company registered in Curaçao (registration number: 163922), regulated by the Curaçao eGaming authority.
By using the website, the user agrees to all points of these T&Cs, even if they have not read the document in its entirety.

2. Conditions of Service Use
The service is only available to individuals who:

  • are at least 18 years of age
  • do not reside in jurisdictions where online gambling is prohibited
  • are not under restriction, exclusion, or self-exclusion on the platform
  • accept the content of these T&Cs and related documents (Privacy Policy, Bonus Terms)

Users use the service at their own risk and are responsible for ensuring that gambling is legal in their jurisdiction.

3. Registration and Account Use
3.1 Creating an Account
The following data is required for registration:

  • Name
  • Email address
  • Password
  • Country of residence
  • Date of birth (18+ mandatory)

After registration, players are eligible to use the platform’s services. Players are responsible for the accuracy of the information provided.

3.2 Multiple Registrations Prohibited
A natural person may only maintain one account. Creating multiple accounts is prohibited, even with different email addresses. Such accounts may be suspended, and associated winnings voided.

3.3 Account Suspension
The operator may temporarily or permanently suspend any account in cases of:

  • suspected fraud, bonus abuse, or repeated rule violations
  • use of multiple accounts
  • unlawful, offensive, or unethical behavior

4. Bonus Terms
All promotional bonuses are subject to the following general rules:

  • Wagering requirements apply (usually x40–x70)
  • Only one active bonus at a time
  • Maximum bet under a bonus: 5 EUR
  • Bonus expiration: within 10 days (unless otherwise specified)
  • Maximum winnings: 10× the deposit or a fixed amount
  • Delaying bonus rounds or manipulating strategy is prohibited

Detailed bonus terms are available on the promotions page. By claiming a bonus, the player accepts the current rules.

5. Game Use
Players acknowledge that:

  • All games are provided by licensed suppliers
  • All RNG-based games are certified and tested by third parties
  • Gameplay does not guarantee any winnings
  • Live and crash games may be interrupted by service outages

Prohibited:

  • Use of bots or automation software
  • Synchronized multi-device gameplay
  • Exploiting game glitches intentionally

6. Deposits and Withdrawals
6.1 Available Payment Methods

  • Bank cards (Visa, Mastercard)
  • Cryptocurrency (Bitcoin, Ethereum, Litecoin, USDT)
  • Interac (for Canadian customers only)

6.2 Minimum–Maximum Limits

  • Minimum deposit: 5 EUR
  • Minimum withdrawal: 20 EUR
  • Daily withdrawal max: 1000 EUR
  • Weekly withdrawal max: 3000 EUR
  • Monthly withdrawal max: 10,000 EUR

6.3 KYC Requirement
All withdrawals require identity verification (KYC):

  • Copy of ID or passport
  • Proof of address
  • For crypto: wallet address screenshot

Verification is completed within 1–24 hours. The operator reserves the right to delay withdrawals if suspicious activity is detected.

7. Abuse and Prohibited Conduct
Strictly forbidden:

  • Multiple registrations
  • Bonus hunting
  • Submitting fake documents
  • Game manipulation
  • Shared IP use without prior approval
  • Registration by minors

If any of the above are detected, the operator may:

  • Suspend the account
  • Cancel bonuses and winnings
  • Halt withdrawals
  • Initiate legal proceedings

8. Data Protection
Player data is processed in compliance with the GDPR. Data:

  • is stored in encrypted form
  • is used exclusively for internal purposes
  • is never shared with third parties for marketing
  • is only disclosed when legally required

More details can be found in the Privacy Policy.

9. Legal Disputes and Jurisdiction
The use of the service is governed by Curaçao law. The courts of Curaçao have exclusive jurisdiction over legal disputes.

10. Amendments
The operator reserves the right to unilaterally amend these T&Cs. Changes take effect immediately upon publication. It is the player’s responsibility to periodically review the current terms.

11. Contact

12. Exclusion from Promotions
The operator reserves the right to exclude any player from promotions if:

  • abuse has occurred
  • multiple accounts are used
  • the player has been inactive for an extended period
  • automated systems were manipulated

13. Technical Issues
In case of technical error:

  • the operator is not liable for missed winnings
  • the affected game may be voided
  • winnings are assessed based on the last valid state

14. Responsible Gambling
The operator supports responsible gambling. Available tools:

  • Self-exclusion
  • Time limits
  • Deposit limits
  • Disabling promotional communications
  • External help organizations (BeGambleAware, GamCare)